CLAHRC researchers highlight potential to use patient-reported outcomes for emergency admissions.
Patient-reported outcome measures or PROMs are a well-established method of capturing the views of NHS patients, allowing the service to assess the quality of care delivered, from the patient perspective.
PROMs use pre- and post-operative surveys completed by patients to calculate their health gains after surgical treatment.
While there is an extensive PROM programme across the English NHS, they have yet to be used in emergency admissions. These account for nearly 40% of all hospital admissions and are an area of increasing demand. However, this is also an area where the NHS knows least about;
- the quality of patient outcomes,
- whether resources are being used effectively,
- and whether there are unexpected variation between different providers
CLAHRC researcher and PhD Dr Esther Kwong investigated how to use PROMs to evaluate the quality of acute and emergency hospital care in the NHS. Esther developed and tested PROMS with patients who underwent emergency admissions, establishing that it is feasible to use PROMS in this clinical area.
They are presented in four new CLAHRC BITEs – postcard summaries of Esther’s published academic papers.